International Shipping


Placing an order

In some countries, we have our own web shops where you can order our products online or find a reseller near you. For Germany, please visit For France, go to For the UK, visit Our Belgian customers can order via our Belgian web shop

In many other countries we have trusted resellers where you can order our products. To find out if there is a reseller available in your country, please use the dealer locator on our international website If you cannot find a reseller in your country, please send an e-mail with the delivery address and the cargo bike of your choice to to inquire about the possibilities. Please note that we cannot ship our electric cargo bikes to countries outside Europe. We do not deliver direct from The Netherlands to regions where we have resellers available.

Ordering in the USA

In the USA you can order our cargo bikes with a dealer which you can find using our dealer locator. Our non-electric cargo bikes can be ordered online with our reseller and bike shops can order our cargo bikes with our North American distributor We do not ship direct from The Netherlands to the USA.


When we ship direct to you from The Netherlands (other than by ordering via one of our own web shops), deviating warranty conditions are applicable. When a part is broken and is replaced by us under warranty, the delivery costs of the new part (plus the costs of returning the broken part) are yours. We do not have mechanics available outside The Netherlands and Belgium.